When I began working with Joan, I had just stepped into a new Director of Nursing role where my authority was constantly being challenged. Despite my experience, I felt drained, overwhelmed, and unsure of myself amid toxic dynamics and resistance from my team. I was afraid I would either fail or burn out trying to prove myself.

Working with Joan completely transformed how I lead. She helped me redefine my leadership from the inside out—shifting the energy I carried, setting clear boundaries, and learning how to inspire vision and passion rather than push for compliance. I learned to lead from alignment, presence, and emotional clarity instead of control.

Within three months, the entire unit had shifted. My staff began responding with greater respect, collaboration, and trust—and for the first time, I felt empowered rather than depleted. This has become the most fulfilling leadership chapter of my career, and I’m deeply grateful for Joan’s guidance.